Sales Lead Management

From first call to admission — one pipeline, zero leakage.

Hot leads don't wait for Excel updates.

The problem

Leads lost in WhatsApp groups

Same lead entered by 3 salespeople in 3 WhatsApp groups. No deduplication. No conversion tracking to OPD/IPD.

Duplicate leads by mobile number

No priority queue for hot leads

Call recording disconnected from pipeline

Camp and WABA leads in separate chats

Capabilities

Sales Dashboard with weekly chart

Start Work queue — Doctors, Calls, Patients, Conversions, ASHA, Referrals

Record Call with sentiment, follow-up & audio

Leads Management with bulk edit

Hot Leads priority queue

Camp Leads & WABA Leads

Lead Analysis — deduplication by mobile

Lead Coverage — hot/warm targets

Record Conversion & Sales Performance Report (OPD/IPD)

Why Param

Same lead entered 3 times? Never again.

Generic sales CRM leads

OPD/IPD admission funnel

No call recording

Audio + AI call summaries

WhatsApp group leads

Deduped pipeline with WABA handoff

30-minute walkthrough tailored to your hospital. Implementation in ~2 weeks.