Workflows

Standardize referral follow-up. Stop relying on memory.

Every referred patient follows a path. Param makes sure none fall off.

The problem

Process steps buried in chat

Follow-up steps live in WhatsApp messages and manager memory. Patients fall off the pipeline silently.

No standardized follow-up paths

Steps invisible to leadership

Handoffs lost between sales and coordinators

Custom hospital processes not configurable

Capabilities

Workflow Builder — admin configurable multi-step

Workflow Instances management

Generic Workflows for operational processes

Patient Workflow Steps — per-patient UI

Legacy Workflow API support

Why Param

Process steps buried in chat vs visible pipeline.

Custom forms only

Full workflow builder + instances

Clinical handoff focus

Hospital ops + patient step tracking

WhatsApp reminders

Structured step completion with audit

30-minute walkthrough tailored to your hospital. Implementation in ~2 weeks.